Shipping Policy

Last updated: October 3, 2026

Havellio ships kitchen and home organisation products to customers in the United States and many other countries.

Shipping cost

Standard shipping is free on all orders. There is no minimum order value.

Processing time

Orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive an email confirmation when your order is placed and another when it ships.

Estimated delivery time

United States: 7 to 15 business days after processing.
Other countries: 10 to 25 business days after processing.

These are estimates, not guarantees. Delivery can take longer during peak seasons, bad weather, customs checks or carrier delays that are outside our control.

Order tracking

When your order ships, we will email you a tracking number. Tracking information can take a few days to update after the label is created.

Multiple packages

Our products ship from more than one fulfilment partner. If you order several items, they may arrive in separate packages and on different days. You will not be charged extra for this.

Customs, duties and taxes

For orders shipped outside the United States, your country may charge import duties, taxes or customs fees. These charges are set by your local authorities, are not included in our prices, and are the responsibility of the customer.

Incorrect address

Please check your shipping address carefully before placing your order. If you notice a mistake, contact us right away. We cannot change the address once an order has shipped, and we are not responsible for orders delivered to an address that was entered incorrectly.

Lost, delayed or damaged packages

If your order has not arrived within 30 business days of shipping, or it arrives damaged, contact us through our Contact page with your order number. We will investigate with the carrier and arrange a replacement or refund where appropriate.